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Dynatrace Managed installation failed with error : /opt/dtrun/run: No such file or directory

anjud
Newcomer

Hi @Radoslaw_Szulgo 

Thank you for those details. I am using Dynatrace 1.224.84.20210902-165955 in which SE Linux is disabled. But it failing on Nodekeeper due to this /opt/dtrun/run: No such file or directory

 

Oct 05 08:09:22 ip-100-65-159-99.eu-west-1.compute.internal systemd[1]: dynatrace-nodekeeper.service failed.
ESCOC
5 UTC. --
rting Dynatrace Nodekeeper...
0472]: Starting Nodekeeper ...
0472]: /opt/dynatrace-managed/nodekeeper/services/service-functions: line 44: ss: command not found
0472]: /opt/dynatrace-managed/installer/launch-configurator.sh: line 26: /opt/dtrun/run: No such file or directory
0472]: Waiting 300 seconds until it's running ...

 

Any clue about this? I have raised support ticket, but still no response from support. 

1 REPLY 1

Radoslaw_Szulgo
Dynatrace Guru
Dynatrace Guru

It seems your operating system doesn't have `ss` command installed. Try to install `iproute` package via `yum` or `apt-get` depending on your operating system.

Senior Product Manager,
Dynatrace Managed expert

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