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Dynatrace Managed slow login due to CDN connection

davide_diana2
Inactive

Hello,

we are performing performance issues during the login to the Dynatrace Managed web GUI.

It seems the Web GUI try to download resources from "cdn.segment.io". The issues is that the Dynatrace Managed server is not configured to solve this domain. What we get is that it takes a lot to login-in, until it gets a timeout from the proxy.

Have you ever get problems like this? What kind of data we get from "cdn.segment.io"? Are these data coming from "outside" the local network? Do we need it?

Thanks,

1 REPLY 1

wolfgang_schrei
Inactive

Hi Davide,

In the cluster management console you can switch off sending usage data to Dynatrace (see screenshot below). This should stop resolving the segment.io domain.

Hope that helps!

Wolfgang