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Dynatrace SaaS Dashboard Timeout - Login required

clc
Participant

After release Version 1.239 every day after 24 hours Dynatrace SaaS Session Timeout and we are required to Login again, before the release it was ok if we had the "remember me" checked.

Any suggestions on how we can get around this without having to make anonymous links.

 

3 REPLIES 3

bt_sso
Dynatrace Supporter
Dynatrace Supporter

Hi @clc , we are aware of this issue and currently working on fixing it. Today we've deployed new SSO version which could help at some extent. This week we plan to backport one fix that also can help to that. In meanwhile, please provide us your user experiencing this issue. It could be very helpful in our investigation. Thanks!

Super, have informed the Chat with user information.

techean
Dynatrace Champion
Dynatrace Champion

Hey its a know bug, nothing until further updates release. Recommend to create a support ticket, It will help to prioritize internal dev ticket for fixes. Please do mention impact and your experience.

KG