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Dynatrace SaaS - Mark key request before it is visible?

matthew_eisengr
Inactive

Hi,

Right now in order to mark have a 'key request' you must first see that request, find it in the UI and then tell the system it is key. If we know that a request will be a 'key request' but we haven't seen it yet, can we pre-mark it as a 'key request'?

2 REPLIES 2

hayden_miedema
Inactive

Hey Matt,

I don't believe this is available - the only way I could think would be through the API, but I don't believe there is a mechanism for making requests as key through the API at this time.

This is an interesting question, and a good use case, and if it is not available I highly suggest making an RFE.

Regards,

Hayden

Has this led to an RFE yet?  I believe this is not yet a feature, in Dynatrace Managed at least.