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Dynatrace grace period

rpena
Inactive

Hello,

Currently our host units licensing is flexible. But I want to know if dynatrace gives a grace period if you exceed the purchased host units limit?

If the installation occurs inside such grace period is it mandatory billable? even if the one-agents runs for a short period of time for testing purposes?

1 REPLY 1

Radoslaw_Szulgo
Dynatrace Leader
Dynatrace Leader

Hi Raul,

there's no grace period for the overage. However, we are considering the minimum time of OneAgent run that is billable. Currently it's 1 minute, so we take all into consideration.

What do you expect ? Or What are your ideas?

Technical Product Manager,
Dynatrace Managed expert