cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

F5 Extension - Device_Timeout_Error

shakib
Contributor

The question: When you set-up the F5 2.0 extension, did you have to configure anything with SNMP on your F5 side?

I was wondering if anyone else has come across this before. After setting up the F5 2.0 extension, I am getting the following error:

 

Failed to assign monitoring configuration to ActiveGate. Reason: UNKNOWN_ERROR:Status DEVICE_TIMEOUT_ERROR (39) returned from 1 agents (F5_IP_ADDRESS: GetBulk timout args: 1.3.6.1.2.1.1.5.0 : request timeout (after 0 retries) [status code=39]);

 

It looks like a connection error. But I'm wondering if because Dynatrace is connecting to our F5 via SNMP, if there is some configuration I need to make on the F5 side. 

 

1 REPLY 1

techean
Dynatrace Champion
Dynatrace Champion

Just verify the extension connectivity is allowed in network Firewall and verify extension logs.

Hope you are following below link with trouble shooting logs.

F5 BIG-IP LTM monitoring | Dynatrace Docs

KG