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Host CPU reach 100% while consuming CPU processes hardly reach 60%

Hi guys,

Customer got ATMs running on WIN7 32bit machines that are working too slow.

After installing oneagent on few of those ATMs we can see host CPU peaks of 100% while looking at the consuming processes the total hardly goes to 60%. this behavior continues all over the day.

We can also see Windows System process with very low CPU usage - by the way what this process includes?

Who can be in charge of consuming the rest of the 40%?



Are you sure that windows does not try to install any updates?

Not sure at all trying to help customer figure out what is the cause of the slowness issue

Can you share screen with cpu consumption breakdown per process from pick time?