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How change proxy AFTER oneagent is installed?

antonio_villarr
Advisor

Hi,

Last monday we did an instalattion of the oneagent, specifying a proxy, on 4 servers. Yesterday these servers are being migrated to another data center, so the proxy specified is no longer valid. How can we change the proxy that the oneagent has to use?

Kind regards,

Antonio V.

6 REPLIES 6

Tomasz_Gajger
Dynatrace Pro
Dynatrace Pro

Hi Antonio,

the recommended and supported way is to reinstall the agent specifying the proxy to be used during the installation as described here:

https://www.dynatrace.com/support/help/get-started...

Regards,
Tomek

antonio_villarr
Advisor

Hi,

Thank you for your answer.

Antonio V.

antonio_villarr
Advisor

Hi,

Recently, I went to the customer and finished this change. Effectively you had to:

- Uninstall (running the installer without uninstalling won't do/ask anything)

- Install again specifying the new proxy

Regards,

Antonio V.

Hi Antonio,
we've verified your findings internally - proxy change in GUI mode requires the agent to be uninstalled prior to next installation.
This is currently a known limitation, we may improve proxy handling in the future to allow changing it during reinstallation (without prior uninstall), but currently there is no timeframe on when this could be implemented.

Regards,

Tomasz

Hi Tomasz,

I know this is an old thread, but is there possibility of getting this feature added to the oneagentutil program as we cna now change host groups with resinstall

https://www.dynatrace.com/support/help/offline-doc/oneagent-configuration-via-command-line-interface...


Hi Aaron,

Adding additional options, including proxy, is already on our roadmap for oneagentutil .

You should consider creating a RFE for that nevertheless, this way you would get feedback on how the implementation is progressing.

Regards,

Tomasz