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How is defined by default the Real user identifier on Mobile Apps ?

frederic_lecad1
Newcomer

Hi,

We used Dynatrace for monitor Native mobile application whit pluguin classpath 'com.dynatrace.tools.android:gradle-plugin:7.2+

For the moment we do not use "user tag" configuration.

We would like to known how Real user identifier ? What is the default rules used by dynatrace for correlate several session to the same "Real user identifier" ?

Regards

2 REPLIES 2

Yosi_Neuman
DynaMight Guru
DynaMight Guru

Hi Frederic C,

From documentation about user sessions: "For mobile apps, dynatrace identifies individual users based on the specific mobile device they use. For web applications, user identification is achieved by storing a persistent cookie within each user’s browser."

HTH

Yos

dynatrace certificated professional - dynatrace master partner - Matrix Soft Ware Division - Israel

Patrick_H
Dynatrace Champion
Dynatrace Champion

any identifier (email address, UUID, ...) can be used with identifyUser API and session with same identifier are then grouped in session overview

iOS help: https://www.dynatrace.com/support/help/shortlink/ios-hub

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