I notice, that some host show
"Dynatrace OneAgent update pending"
after starting the apply of the automatically update for the OneAgent.
How is the best way to trigger the next try for the update or, better, how is the way to see, why it is still pending? I see the status for some days now.
Thank you in advance and best,
I am interested to know the reason too. Everytime I try to update the hosts a few of them go to "Update Pending" state for a long time and I really don't know why, or how I can get them out of pending state. Can you at least advise which log file exactly we should look at? Because when I went to %PROGRAMDATA%\dynatrace\oneagent\log\installer , the log file hadn't even updated since 3 months ago!
We have the same issue, there are around 300 agents and more than 100 are not updated to latest version. It is tedious to look into log files of every hosts. Is there a way that dynatrace can give us the root cause for pending updates as well.