IP address mapping rules Overlapping and Failed Issues

[Babar_Qayyum]

Dear All,

I need to know some following points:

How to remove imported geographic regions?

Why the import of CSV file gives the region information missing or invalid in case of region names?

Why the import of CSV file gives the message of "Overlapping IP range" even after removing all the regions before importing the new file?

Regards,

Babar

[sebastian_kryst]

It looks like new import after deleting all old data is failing, yes? About removing imported regions from past you have button Delete All Regions:

[Babar_Qayyum]

Hello @sebastian k.

Yes. It is not removing even after multiple tries.

Do we have any other way instead of this button?

Regards,

Babar

[sebastian_kryst]

I think this must be bug, open support ticket. It will be the fastest way to do it I think. I don't know any manual way of deleting data.

Sebastian

[Babar_Qayyum]

Hello @sebastian k.

Thank you for your comments.

Regards,

Babar

[Babar_Qayyum]

Hello @sebastian k.

I received the support response that the issue fixed in version 174.

Regards,

Babar