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Including starttime in the Dynatrace problem notification

moses_chacko
Organizer

Is there a placeholder that will I can add to show the starttime and end time of problem.

Thanks

Moses


5 REPLIES 5

sebastian_kryst
DynaMight Leader
DynaMight Leader

There is new placeholder that is containing html. Check this one, but there is no extra placeholder only for timings.

Sebastian


Link please


Go to go example service now integration on your tenant, there is list of placeholders

Sebasti


@sebastian k. did you mean {ProblemDetailsHTML}. If so it does not include the start or end times.


If not I have no idea, I've didn't test it. It was last chance to find it somewhere. Post an RFE for placeholders 🙂 For now you can only get problem ID from webhook and then access start time via API.

Sebastian