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Is Dynatrace Mission Control mandatory ? Can I install Dynatrace Managed in offline mode ?

m_nasrudin1
Guide

Hi All,


I want to clarify about the answer in this link https://answers.dynatrace.com/questions/203091/how-long-can-dynatrace-managed-work-offline.html

About this answer "if Dynatrace is offline for more than 14 days, all monitored hosts will be disabled." is it still possible to work in offline mode for Dynatrace Managed ? because my customer worried when the server has internet access to Dynatrace Mission Control.


Thanks,

5 REPLIES 5

Radoslaw_Szulgo
Dynatrace Leader
Dynatrace Leader

To be precise - monitoring won’t be disabled completely - only overages.


details on all possible option here :

https://www.dynatrace.com/news/blog/deploying-ai-powered-software-intelligence-in-environments-with-...

Technical Product Manager,
Dynatrace Managed expert

Hi Radoslaw,

In this article mentioned "Like Dynatrace Managed, you get all the same functionality and intelligence in our SaaS offering but not the automated support, so maintenance becomes a manual task. It’s important to note that to enable proper support for Managed Offline, we require updates to be downloaded manually."

So when I install Dynatrace Managed in offline mode (no internet access on the server), basically the all functionality of Dynatrace Managed is fine ? just can't connect to the Mission Control, and then I can't get the automated support, and rerquire updates to be downloaded manually ?

Thanks

Well yes. Additionally you don’t have access to public synthetic locations - but you can use private, and help chat.

Technical Product Manager,
Dynatrace Managed expert

.

-Chad