Is it possible to keep sending mail until Problem closed?

[tfukuda]

Hi all,

I have a question about Problem notification.

Is it possible to keep sending mail until Problem closed?

Is it possible to set the transmission interval if possible?

Best Regards,

Tomoko Fukuda

[wolfgang_beer · Accepted solution]

No that's not possible. You only get updated if the problem increases in severity, e.g.: from slowdown to availability level.

In order to solve that use-case you could use our OpsGenie, VictorOps, PagerDuty integration as those incident management systems offer a repeated notification over time.

Best regards,

Wolfgang

[mat_cat_adn]

Hello,

Maybe with a custom alert, you can configure a time of problem during a sliding timeframe :

https://www.dynatrace.com/support/help/monitor/pr...

Regards,

Mathieu