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Map geographic location (country) extracted from session\action attribute to default Dynatrace location

gofman_anatoly
Participant

Hello


Most of our users work through the Citrix desktop and I am unable to discover the IP of their workstation for location mapping. In most cases I get location (country / region name) as a JavaScript variable from user session and create location as activation / action property.

 

This is very useful for different dashboards by country, but I still can not use a world map and default devices to better illustrate and facilitate the work of Dynatrace non technical users.

 

If the way to map a geographic location (country) extracted from the activation / operation is related to the default Dynatrace location?

 

Best Regards

Tolik.

2 REPLIES 2

DanielS
Advisor

Based on your comments, you're losing info by using Citrix.  I would recommend that developers adds the use of Geo data in the app itself. For example you can use https://ipinfo.io/

 

The true delight is in the finding out rather than in the knowing.

gofman_anatoly
Participant

Hi @DanielS 

All applications are running over Citrix, but Citrix IP don't help me because it's internal IP addresses and from applications i can't get access to users workstations.

 

Best Regards

Tolik.