Mobile application monitoring from DynaTrace managed

[Yosi_Neuman]

HI,

When looking into android mobile application set up is says we need to install public security gateway

Is it a must?

do we need to to install the machine for the PSGW that will have access to the Internet from one side and access to the Managed Server on the other?

Is there a chapter in the documnatation on that issue that we have missed?

Yos

[harp · Accepted solution]

Yes, Security Gateway is a must for mobile agent as it sends its captured monitoring data to the security gateway.

If the mobile app is used on a public network then the Public Security Gateway needs access to both. Additionally the mobile agent requires a valid Certificate installed in the Public Security Gateway to establish a connection.

[Yosi_Neuman]

Hi Patrick,

Thanks for the answer!

Is there a documentation on that issue somewhere?

Yos

[harp]

Hope this will help you:
https://help.dynatrace.com/dynatrace-managed/monitoring-setup/how-do-i-set-up-mobile-apps-for-real-user-monitoring/

[Yosi_Neuman]

excellent !

Some how I have missed it ....

Thhanks

Yos

[willian_rodrig1]

Hi Patrick,

It's possible to use just Dynatrace Managed Server, without a SGW, to receive the Mobile RUM data. Both, DT Managed and AppMobile are located in the same network segment.

Regards,

Willian

[harp]

No it is not possible - only the Security Gateway has an endpoint to receive the mobile data. You can't send mobile monitoring data directly to one of the server nodes.