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Monitoring Blue Prism RPA

niamh_gibbons1
Newcomer

Has anyone successfully configured Dynatrace to monitor Blue Prism?

We have installed OneAgent on the application instance, the database instance, a Bot Control Center instance and a Bot instance but cannot see any transactions between the Bot and application server or database. I added a custom service as the application service was not automatically detected but still not seeing the transactions. Any ideas?

5 REPLIES 5

AntonioSousa
Leader

Maybe too late, but I had the same problem today. Had to enable deep monitoring of the process, which was not enabled by default.


Antonio Sousa

Hi Antonio, I am interested to know about the 'Deep monitoring'. What monitoring details did you captured with such setup.


anthony_kalind1
Participant

Is this the only setting after installing the oneagent?


anthony_kalind1
Participant

Hi,
I have a client who wants to get visibility into RPA tasks using One Agent. Not sure how to surface this data yet, just installed in test environment and will be running tests later. But any experience with surfacing RPA performance? Is One agent the right tool for this?


avinash_podise1
Participant

is there any RFE opened on this issue.. dynatrace is not identifying as usertype:robot for the bot's programmed using blue prism