25 Jan 202302:46 AM - last edited on 25 Jan 202305:55 AM by MaciejNeumann
What is the current best attempt of Monitoring USSD Services. We have most clients whose services are accessed by users through their mobile phones via USSD through a telco. I would like to know how best to capture end to end visibility of this. The question is
How best can we monitor USSD Platform and services. End to end from the customer to the backend service
How do we capture or monitor Customer/User Experience of customers accessing a service through USSD Codes.