One of main
goals in Dynatrace is to provide a clear and easy to read through information,
rather than flood user with data. Because of that processes are grouped into process
groups and not all process groups are visible on the UI.
services, which are run under or started by svchost.exe (which is the case for
most infrastructure services) are grouped into a special process group, called
Windows System. It is not visible on the main host screen, but you should see
it if you click the ‘All processes’ button.
that there are exceptions from the above rule. For some selected processes,
like IIS for example, we report them separately. However, it is not currently
possible to configure which processes are added to Windows System group.
For other processes
standard monitoring rules apply – most related in this scenario is the fact,
that process groups which have open TCP ports will be visible.
us with processes that are not part of Windows System group and do not
communicate over TCP. This is a case for example for NTP server (which uses
UDP). If you want to display such groups, please go to Settings -> Process
group detection -> Custom process group detection rules. There, you may
configure reporting of specific process groups for example by setting the executable
name (ntpd.exe in this case).
above information helps. Please do not hesitate to contact us, if you would
like some further clarifications.