cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Network drive not showing up

andre_vdveen
DynaMight Pro
DynaMight Pro

As far as I'm aware, OneAgent should report on network drives and report on them as mount points. The AppMon Host agent which is running on the host, does show all drives (10 in total, 7 local and 3 network file shares), yet the OneAgent doesn't report on the 3 network drives at all, I only see the 7 local mount points.

This is happening on a Linux host, but I see the same thing on a Windows host. On the Windows host, the 'dtuser' is part of the Performance Monitoring Users group on Windows. I have to admit that on the Windows host, there is a mapped drive that shows in Explorer but not as a drive under Disk Management, so I understand that it won't show in this case.

Is there a setting I'm missing perhaps?


Dynatrace Certificated Professional - Mediro ICT, South Africa
6 REPLIES 6

ChadTurner
DynaMight Guru
DynaMight Guru

From my experience, you will only see the local drives and not network drives. You can put in a RFE stating you use case and the Dynatrace Developers will review it an hopefully build that capability into the platform.

-Chad

andre_vdveen
DynaMight Pro
DynaMight Pro

I opened a support ticket at the time and they indicated it will be supported in a future release...still waiting for that to happen though, last time I checked 😐

Dynatrace Certificated Professional - Mediro ICT, South Africa

Ahhh okay. Well then I would put in a product idea/RFE, that way its posted and the product developers will see it. It will also allow others to vote on it as well.

-Chad

Hi Chad
Do you know if there is a RFE for this topic? I dont find it and I would like to vote for that, as we have the same problem.

p_shome
Newcomer

do we know which version of DT supports this? I would like to vote on the RFE if someone can send the link.

I never created a product idea (RFE) for this, since the client who queried this, opted to simply monitor the host from which the directories are shared, instead of monitoring this from the client-side perspective, meaning the host where the mapped drives are configured.

It is better to monitor it from the server-side (where the shares are sitting) as it gives you all the metrics for disks, whereas the client-side would likely only give you free space/total space metrics only.

Dynatrace Certificated Professional - Mediro ICT, South Africa