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No data centers detected

Babar_Qayyum
Leader

Dear All,

What could be the reason behind no data centers detected?

Regards,

Babar


9 REPLIES 9

Hello @sebastian k.

I had gone through the documents but could not find a helpful in this situation except below comments in your shared post.

Also, if you set up IP ranges in Settings -> Web & mobile monitoring -> Map IP addresses to locations and your hosts fall into those IP ranges, it will also determine that location as a Datacenter. This is a manual way of defining your own Datacenter configuration in Dynatrace.

It means I will have to define the manual subnets.

Regards,

Babar


Yes, you have to.define your own ranges.


Hello @Julius L.

I defined an IP address mapping rules where geographic coordinates were mandatory to show the data center. First of all this should be picked up automatically as a local data center and secondly if someone wants to import geographic regions then how the Geographic coordinates will be defined.

What is your opinion?

Regards,

Babar


I'm not sure what do you mean by local data center. You just have to define Geo IP rules for internal (or external addresses). Your datacenters will be then named by the geolocation name. I only the city name and country will be used. So if you want to change the name of the datacenter you will probably have to rename the city name for the ip range.
(It takes some time for existing records - just did this yesterday).


Hello @Julius L.

Basically, I was asking about the geographic coordinates which should not be mandatory to map the location.

Regards,

Babar


Julius_Loman
Leader

I guess - only private IP addresses on all hosts in the environment and VMWARE is not connected.
As far as I know, datacenters are detected by public IP addresses of the monitored hosts.


Hello @Julius L.

Yes. Currently, we have only 4 Solaris Machine having OneAgent installed.

Regards,

Babar


Hello @Julius L.

We don't have any public monitored hosts.

How to show a local datacenter?

Regards,

Babar