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OneAgent Auto Update Failed

kadirhan
Contributor

I'm getting an error like this how do I fix it after OneAgent auto update

kadirhan_0-1649852587430.png

 

 

3 REPLIES 3

andre_vdveen
DynaMight Champion
DynaMight Champion

Hi @kadirhan I don't recall what error code 1 means, but the logs will likely provide more insight into the issue.
On Linux hosts, the logs are located in /var/log/dynatrace/oneagent and on Windows in %PROGRAMDATA%\dynatrace\oneagent\log.

If this is a Windows host, the Event logs might also provide more details.
In the event that the logs do not provide the answers, I suggest opening a support ticket.

kadirhan
Contributor

When I look through the logs, I get something like:

Error: Dynatrace OneAgent installation is not supported on a BusyBox-based system. If you're trying to deploy on RancherOS make sure that you are using a Ubuntu console.

Hi,

 

You can try to run a check based on the output of /bin/ls --help.  It is possible that this one particular host might have BusyBox tools installed instead of GNU.  If that is not the case, then you should open a support ticket as was mentioned above.