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OneAgent stopped but no problem generated.

Raj
Contributor

OneAgent stopped but there is no problem generated for this sudden stop of monitoring. The server is appearing under UNMONITORED however no problem is found for this. Can someone answer why?

2 REPLIES 2

D_Miller
Helper

Hello,

 

Please raise a support ticket and attach a support archive. I had the same issue with a host a couple of months ago. There does appear to be scenarios that Dynatrace aren't trapping/catching with Problems.

ChadTurner
DynaMight Guru
DynaMight Guru

Does your alert profile have "Monitoring unavailable alert" set?

-Chad