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Oneagent Update error code: 202

Axel
Guide

Hello community, 

 

i have a problem with a Oneagent update: in host -> settings --> oneagent update, when i try to update it, i receive the following error: 

 

OneAgent installation has failed: Installer returned error code: 202

 

My Oneagent version is 1.197.154. OS host is Red Hat Enterprise Linux Server release 6.10 (Santiago), and my application server is Apache Tomcat (6.0.53.0). So i can update Oneagent without problem.

 

Also, i tried to stop and start Oneagent, but still i receive same error code. I never saw before it. 

Someone can explain this error type?

2 REPLIES 2

Julius_Loman
Leader

Can you download the support archive for the host? If not, then take a look in the oneagent log files - there will be definitely a reason for that in the logs.

Or use the chat to talk DynatraceOne.

Thanks for your answer. I'm already studying  oneagent support archive, and this is the error message: 

 

 

UnixSecurityUtil::performWaitPidWithNoHang, process with PID:17563 returned error code:202

 

So, this error is caused by a permission denied. I think i must re-install Oneagent or talk to DynatraceOne chat