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Oneagent Update error code: 202

Axel
Guide

Hello community, 

 

i have a problem with a Oneagent update: in host -> settings --> oneagent update, when i try to update it, i receive the following error: 

 

OneAgent installation has failed: Installer returned error code: 202

 

My Oneagent version is 1.197.154. OS host is Red Hat Enterprise Linux Server release 6.10 (Santiago), and my application server is Apache Tomcat (6.0.53.0). So i can update Oneagent without problem.

 

Also, i tried to stop and start Oneagent, but still i receive same error code. I never saw before it. 

Someone can explain this error type?

2 REPLIES 2

Julius_Loman
DynaMight Guru
DynaMight Guru

Can you download the support archive for the host? If not, then take a look in the oneagent log files - there will be definitely a reason for that in the logs.

Or use the chat to talk DynatraceOne.

TEMPEST a.s., Slovakia, Dynatrace Master Partner

Thanks for your answer. I'm already studying  oneagent support archive, and this is the error message: 

 

 

UnixSecurityUtil::performWaitPidWithNoHang, process with PID:17563 returned error code:202

 

So, this error is caused by a permission denied. I think i must re-install Oneagent or talk to DynatraceOne chat