i have a problem with a Oneagent update: in host -> settings --> oneagent update, when i try to update it, i receive the following error:
OneAgent installation has failed: Installer returned error code: 202
My Oneagent version is 1.197.154. OS host is Red Hat Enterprise Linux Server release 6.10 (Santiago), and my application server is Apache Tomcat (18.104.22.168). So i can update Oneagent without problem.
Also, i tried to stop and start Oneagent, but still i receive same error code. I never saw before it.
Someone can explain this error type?
Solved! Go to Solution.
Can you download the support archive for the host? If not, then take a look in the oneagent log files - there will be definitely a reason for that in the logs.
Or use the chat to talk DynatraceOne.
Thanks for your answer. I'm already studying oneagent support archive, and this is the error message:
UnixSecurityUtil::performWaitPidWithNoHang, process with PID:17563 returned error code:202
So, this error is caused by a permission denied. I think i must re-install Oneagent or talk to DynatraceOne chat