Oracle Database Extension - "No keepalive from datasource" error

[Starhut]

Hi guys, I am testing on the Oracle Database extension. 

After added the Oracle endpoint and established the connection, an error "No keepalive from datasource sqlOracle. Restarting" kept showing and the metric collected in incomplete.

Any configuration can be done on Dynatrace to solve it?

[Malaik]

Hi

I did the integration before and no additional configuration is needed.

Please revert to the Database team to inderstand and try to find something.

[Ana_Kuzmenchuk]

Hey @Starhut did you manage to solve this maybe? We'll really appreciate if you share with the Community your solution 😊 and if you didn't, hopefully the right person sees this post and jumps in with an answer for you 😉

[Starhut]

Hi @Ana_Kuzmenchuk , I have raised a support ticket. Will update you again.