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Plugin execution timeout for docker technologies on kubernetes

ops
Newcomer

HI
I deployed dynatrace agent following installation guide on kubernetes
but have message on settings monitoring technologies with docker on red status and message saying
Plugin execution timeout, and cant see my applications on the dashboard even after restarting them
on the server I have these logs for the plugin


8-06-27 14:34:49.221 UTC [be11f8ec] info [native] 140654777829120(MainThread) - [do] {('ruxit.python.heartbeat', 10852318826350455076): (PluginState(pluginName='ruxit.python.heartbeat', pluginVersion='1.782', state='OK', description='', monitoredEntityId=10852318826350455076, stacktrace=''), 2985.104328028), ('ruxit.python.docker', 11137009498243305005): (PluginState(pluginName='ruxit.python.docker', pluginVersion='2.127', state='ERROR_UNKNOWN', description='Plugin execution timeout', monitoredEntityId=11137009498243305005, stacktrace='No stack trace'), 2983.089679072)}

kubernetes version 1.10.4

docker version
Client:
Version: 18.03.1-ce
API version: 1.37
Go version: go1.9.5
Git commit: 9ee9f40
Built: Thu Apr 26 07:17:20 2018
OS/Arch: linux/amd64
Experimental: false
Orchestrator: swarm
Server:
Engine:
Version: 18.03.1-ce
API version: 1.37 (minimum version 1.12)
Go version: go1.9.5
Git commit: 9ee9f40
Built: Thu Apr 26 07:15:30 2018
OS/Arch: linux/amd64
Experimental: false

cat /etc/os-release
NAME="Ubuntu"
VERSION="16.04.4 LTS (Xenial Xerus)"

kernel 4.15.0-23-generic

Can you help please ?

1 REPLY 1

bartosz_gatz
Dynatrace Advisor
Dynatrace Advisor

@ops e.

Please raise a support ticket for your issue via https://support.dynatrace.com/supportportal/secure... so that the team could investigate the details.

Regards.