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Private Security Gateway and Full Internet Access

BabarQayyum
Leader

Dear All,

As per the documentation about the role of a Private Security Gateway.

'Security Gateway is the only Dynatrace software component in your data center that requires full Internet access'.

Why do we need full internet access for the Private Security Gateway?

https://www.dynatrace.com/support/help/installatio...

Regards,

Babar


5 REPLIES 5

vladislav_samoy
Inactive

Hi!

This is for Public for external RUM calls and Dynatrace Mobile application with Dynatrace Managed environment. For SaaS you dont need Public SGW. You need private which has to have connection to Dynatrace cloud addresses


Hello @Vlad S.

Thank you for your prompt reply.

The information is written under the Private Security Gateway in the documentation, therefore, I wanted to know the reason behind this.

Please have a look on the below link.

https://www.dynatrace.com/support/help/installation/security-gateway/what-is-the-role-of-a-private-security-gateway/

Regards,

Babar


Hello @Babar Q. ,

This documentation also does not specify if this if for SAAS or Managed.

HOwever , in managed , Private SGW works without internet

In SAAS also , according to my understanding : opening specific Ports connectivity to Dynatrace SAAS cluster should work.

Documentation may need updates here.

Thanks

Himanshu Mor


Hello @Himanshu M.

Exactly. The documentation should be updated accordingly.

Regards,

Babar


chris_thompson
Dynatrace Participant
Dynatrace Participant

Thank you all for noting this issue. All the Security Gateway topics are being restructured in anticipation of the rename to ActiveGate. We'll make sure that this point is clear in the new topics. Here's the ticket for this issue: https://dev-jira.dynatrace.org/browse/UA-3223