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Problem Affected service calls / requests show total volume

todd_dzur2
Observer

Is there a reason that the Affected service calls and Affected requests values show the total number of call/requests and not the number impacted?

I feel it's misleading to show 8.93k Affected service call for a failure rate increase problem, when in this case there were only 3 requests that failed.

todd_dzur2_1-1628043394711.png

 

todd_dzur2_0-1628043074872.png

 

2 REPLIES 2

ChadTurner
Guru

@todd_dzur2 were you able to get clarity on this? Its a very interesting point that you bring up, maybe a Dynatrace Support rep can provide some more clarity on the numbers that are provided in your screen capture. 

-Chad

gilgi
Mentor

While I don't know how the calculation is done, I encourage you to be careful using this number as it literally says "show the following potential impact".