We are required to have SSO access federation for our dynatrace SaaS tenant.
However, the fallback user account pre-requisite states that it is only feasible to have such access to the the email id on different domain.
Procuring such email ids on different domain is not feasible as per the organizational standards. Can you please suggest how to mitigate this impediment?
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We ran into the same thing when SSO was released. We ended up making an exception and using a gmail account created specifically for this with a very long and random password that we store in our key vault.
I completely agree this is not ideal, but it is one way around it. I would highly recommend creating an RFE on this. I see no reason that is obvious as to why something could not be added to the account configuration page to supply a single email even on the same domain as a backup.