We are required to have SSO access federation for our Dynatrace SaaS tenant.
However, the fallback user account pre-requisite states that it is only feasible to have such access to the email id on a different domain.
Procuring such email ids on a different domain is not feasible as per the organizational standards. Can you please suggest how to mitigate this impediment?
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We ran into the same thing when SSO was released. We ended up making an exception and using a gmail account created specifically for this with a very long and random password that we store in our key vault.
I completely agree this is not ideal, but it is one way around it. I would highly recommend creating an RFE on this. I see no reason that is obvious as to why something could not be added to the account configuration page to supply a single email even on the same domain as a backup.