cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Service Detected Name

AlexRubio
Newcomer

Hi,

 

Our customer has installed oneagent on some servers of OSB Cluster. But when we see the services Dynatrace show us starting with the server name, for example:

 

server1 (/xxx/xxx/RequestUser)

server2 (/xxx/xxx/RequestUser)

 

So we have the same service splitted by server name so we see multiple services that are the same service.

 

How can we solve this problem so we can see only one service?

 

Thank you so much!

 

 

3 REPLIES 3

pahofmann
DynaMight Leader
DynaMight Leader

First  you should check if the processes that provide the services belong to the same process group. 

If they do you can simply merge the services.

 

If they are separated you need to check why (e.g. different Host Groups), as a service can never span multiple process groups.

Dynatrace Certified Master, AppMon Certified Master - Dynatrace Partner - 360Performance.net

Hi,

 

Yes, the services have the same process group. I've seen the possibility of merging the services, but we have more than 1500. Is there any other option?

 

Thank you.

Then you might want to use the service detection API. See this blog post and this community question. 

Dynatrace Certified Master, AppMon Certified Master - Dynatrace Partner - 360Performance.net