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Synthetic Monitoring can't be enabled

waikeat_chan
Mentor

When the active gate is first installed, the synthetic-monitoring capability isn't enabled back then.

Now, I have added the below snippet in custom.properties and restart the active gate. But in the private synthetic location there it still says 'invalid configuration'

[synthetic]

synthetic_browser_monitors_enabled = false

synthetic_enabled = true


Try to restart multiple times but still nothing change. Everyone has any idea what is happening?


5 REPLIES 5

Do you have Linux ActiveGate? According to this doc this feature (http monitors) works only on linux AG.

https://www.dynatrace.com/support/help/how-to-use-...

Sebastian


Yup, Linux indeed.

Hm....wondering what else I might've overlooked


Strange, it is cluster active gate for managed? Or Enviornment for SaaS? Environment for managed will not work


It is an environment active gate for Managed.


Jan_W
Dynatrace Helper
Dynatrace Helper

Hi Wai! Please post a support ticket describing that issue.