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Update RUM Session End

abnerlusung
Advisor

Hi all,

Currently, I've checked that we have fixed values for session of RUM which is 35 minutes for Web

and Mobile

  • After 10 minutes of inactivity on a mobile device.1
  • When the session duration reaches 6 hours.

https://www.dynatrace.com/support/help/how-to-use-dynatrace/real-user-monitoring/basic-concepts/user...

Question, can we configure them into different values like Web is 40 minutes or Mobile is 15 minutes of inactivity.

I know dtrum.endSession does not help with Web. Any ideas?

Regards,

Abner

 

 

5 REPLIES 5

Patrick_H
Dynatrace Champion
Dynatrace Champion

Hi,

on mobile you only can end a session by API call (which starts the next session as there is no sessionless state). A configuration of the timeout values is not possible.

iOS help: https://www.dynatrace.com/support/help/shortlink/ios-hub

Thanks for your reply, but my inquiry is about configuring these parameters.

Maybe I did not state it clear enough in my initial reply, but those parameters are not configurable.

iOS help: https://www.dynatrace.com/support/help/shortlink/ios-hub

Even for hosted solution?

Thanks,

Abner

same applies for hosted solutions

iOS help: https://www.dynatrace.com/support/help/shortlink/ios-hub

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