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What is the best practice for moving OneAgent servers from one tenant to another?

sonya_patel
Guide

We would like to move 15 OA servers to another tenant due to access limitations (view confidental data) which are needed.

Tags, mark key requests, etc are already configured in the current environment but how can we migrate it to another tenant or even audit the current tenant to confirm the settings have been migrated over manually.

3 REPLIES 3

Julius_Loman
Leader

Oneagents cannot be migrated between environments. Supported method is to reinstall them. Since they get configuration from the tenant, it's just a matter of seconds to reinstall an agent.

Currently, I'm not aware of any supported method of migrating any configurations between tenants (environments). I can only think of non-supported ones 🙂

Regarding confidential data, this is also a role (permission) that can be granted or revoked for a user. Maybe just playing with roles would help in your case. But roles are global, this effectively means you can't have permission to access confidential data only on a subset of hosts/services.

Thank you @Julius L.

Auditing would be an amazing feature to have.

Sonja, This forum is the Q/A forum. If you want to suggest a product feature, it's better to post it to the "Product Ideas" forum where it can be tracked and voted up, etc. Also regarding your Auditing suggestion, it would be helpful to better understand the use case around auditing and why you think it would be helpful, beneficial. But again, please post all this in the Product Ideas forum.