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Why didn't subscribers receive a dashboard report?

hanna_grochowsk
Dynatracer
Dynatracer

Dashboard report recipients didn't receive the report.

1 REPLY 1

hanna_grochowsk
Dynatracer
Dynatracer

Cluster administrator should check whether the report subscribers have e-mail addresses configured properly. In case either LDAP or SSO are configured, the e-mail addresses are received from external systems and are stored in local database each time the user logs in. If LDAP or SSO is configured improperly, the e-mail addresses in local database might be missing.