cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Windows System consuming 80% + of CPU Resource, how to further troubleshoot in Dynatrace?

Windows System consuming 80% + of CPU Resource, how to further troubleshoot in Dynatrace?

(other than asked customer to open task manager to have a look)

 

Best,

Wai Keat

4 REPLIES 4

ChadTurner
Leader

That's a good question. I don't think you can break 'Windows System' out further in Dynatrace. 

-Chad

Yep, which makes alerting about it a bit problematic. We also often see "Packet retransmission rate for process Windows System on host asdf has increased to 10 %". Seems like the best option is to just suppress these alerts, because there's nothing you can do with that information. ...Or if someone has ideas, do let me know 🙂

AntonioSousa
Champion

One idea might be to look at the Windows logs at the host level in Dynatrace. Might find an indication of something that might be going on. Also, take a look at the number of DNS queries, as it has surprised me in some occasions.

Hi @waikeat_chan 

There is a way to figure out which processes are include under windows system from SA.

Go to diagnostic files --> Agent --> logs --> os and open processesSnapshot.log 

In this file look for Group name: Windows System, under it you will find all the windows processes that OA collect together.

You will see for each process last CPU val and Virtual memory peak size and can get a clue on which process is consuming more CPU and Memory than others. 

HTH

Yos