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after installing Dynatrace agent on a windows 10 computers they crash

henk_stobbe
Mentor

After installing the agent, computers (2) crash with:

Your PC ran into a problem

Module Memory managent,

How to investigate?

KR Henk

2 REPLIES 2

kristof_renders
Dynatrace Pro
Dynatrace Pro

Hi Henk,

Not sure if this is related but a while back I had issues with my Windows 10 machine with Hyper-V enabled (for Docker). Would you have this also enabled on your 2 machines?

KR,
Kristof

henk_stobbe
Mentor

Hi Kristof,

After deleting PCAP it worked again,

So I found below article:

WinPcap 4.1.3 not working anymore on Windows 10 build 10041

So does anybody know if oneAgent is effected by this?

KR Henk