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"HTTP Error 500" occurs when installing OneAgent

tshirai
Guide

We installed OneAgent in our customer system environment and performed operation check. However, when accessing the top screen of the monitored system, "HTTP Error 500" occurred.

  Settings > Server-side service monitoring > Deep monitoring "Real user monitoring" OFF

It was confirmed that no error occurred when this setting was turned off. However, without the information of Real user monitoring, it is impossible to achieve the purpose of the customer. I'm looking for a solution.

System environment is

Windows2016 Tomcat8.5.32 IIS10.0.14393 .NET 4.0.30319 ASP.NET4.7.2623.0


2 REPLIES 2

I think you should open support ticket.

Regards

Sebastian


tshirai
Guide