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whether users who access to the dynatrace server are encrypted in the database?

bputri
Newcomer

hi guys, costumer asked me whether users who access to the dynatrace server are encrypted in the database?

thank you

5 REPLIES 5

Radoslaw_Szulgo
Dynatrace Leader
Dynatrace Leader

Can you clarify that a bit more?

Usernames are not encrypted. Passwords are hashed and encrypted.

Technical Product Manager,
Dynatrace Managed expert

Hi,

is there a way to proof if the password are hashed and encrypted?

thank you

Depends what is a proof for you... screenshot? OR just the forget password email doesn't contain the password? Some audit scans reports?

Technical Product Manager,
Dynatrace Managed expert

yes, could you send me the audit scans reports or screenshot please

here are details on our security: https://www.dynatrace.com/support/help/how-to-use-dynatrace/data-privacy-and-security/data-privacy/d...


if you need to get some details scan reports - contact with Dynatrace ONE or open a support ticket - they are available under NDA.

Technical Product Manager,
Dynatrace Managed expert