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Extensions 2.0 SNMP Generic network device

Shirai
Helper

I'm trying Snmp extention.

Shirai_0-1654672350609.png

After setting the monitored device, Status Ok is displayed.

Shirai_1-1654672666590.png

After setting the monitored device, Status Ok is displayed. However, nothing is displayed on the dashboard. Is there something wrong with the setting method?
This is the first time I have used Extensions 2.0.

Shirai_2-1654673136745.png

 

T.Shirai
5 REPLIES 5

Mike_L
Dynatrace Champion
Dynatrace Champion

Maybe you are out of DDUs or hit the max number of metrics in Dynatrace? Please go with a support case.

I confirmed that 4 metrics have been added in the metric browser.

However, the metric was not set to a value.

Shirai_0-1654680465976.png

The DDU license in the Environment was fine. However, when I looked at the details of the metric, DDU billing was displayed as "false".

Shirai_2-1654681175387.png

Thank you for your advice.

T.Shirai

Mike_L
Dynatrace Champion
Dynatrace Champion

Those 4 metrics aren't actually "real" metrics, they're just definitions of functions on how to combine other metrics into new ones. The regular metrics is nowhere to be seen in that list.

Shirai
Helper

The device we tested this time was Windows10 with the SNMP service enabled.
When I tried it on another device (SNMP enabled printer), I was able to get the information normally.
The reason why the information cannot be obtained in Windows10 is unknown.
Has anyone tried this extension on Windows10 ?

T.Shirai

jy0249
Dynatrace Advocate
Dynatrace Advocate

Have you got any luck on this?