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How to monitor login failed or transaction failed in SAP custom extension

debora_giulivo
Newcomer

Hi all, 

this a request opened by suggestion of Professional Service Support.

We activated a SAP custom Extension in our customer environment, we configured a custom device and an application (SAP Produzione). We activated also all the tasks to catch every event.

For tuning we disabled a metric  that generated problems like "Custom application unexpected drop in usage". At the moment, we would like to catch other kind of events, like users that cannot login or users that cannot lauch a transaction.  I talked with the support via chat ad I also opened a ticket (@40698) but unfortunately I understood that there are no metrics that can help us finalize this customer request. Can you help me to create them?
 
Thanks in advance 
Debora
3 REPLIES 3

Mike_L
Dynatrace Champion
Dynatrace Champion

Hi,

 

if you could provide the remote enabled function module that contains the metrics you are looking for I can look into getting it into the roadmap.

dannemca
DynaMight Champion
DynaMight Champion

What about monitor the User action from the User Sessions, if enabled? I guess the failed login can be monitored by there.

Site Reliability Engineer @ Kyndryl

Mike_L
Dynatrace Champion
Dynatrace Champion

Hi, it would not. We only track completed tcodes.