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SNMP extension V2 and Bulk requests

olivier_coliber
Participant

Hi,

 

I have some snmp v2c devices to monitor.

I tryed to poll them with snmp generic extension.

 

In ruxitagent_extensionsmodule_xxx.log i found messages like this :

{"extensions":[{"id":"snmp","extension":"com.dynatrace.extension.snmp-generic-device","tasks":[{"task":"-7234474320797872862","configurationId":"750b27da-1633-3d8f-bd40-0c0d9afa1fe5","compositionStatus":"DEVICE_CONNECTION_ERROR","message":"DEVICE_CONNECTION_ERROR: (host=10.63.207.117): connection problem due to wrong community name or network problems.: Query caused a network error with the need to reconnect (host=10.63.207.117): read udp 10.117.72.54:36721->10.63.207.117:161: i/o timeout: GetBulk returned an error: request timeout (after 3 retries) [status code=27] [status code=38] [status code=38]; "}

 

But when i poll this device with snmpwalk from activegate, it work's, i retrieve interfaces status ... etc.

 

There is no configuration mistakes (same community, same ip, same activegate).

 

Is this could be come from plugin GetBulk request ?

My device coud be not compliant with these requests ?
In this case ,someone knows how to force extension to use Get Next request ?

Thank's

Olivier

1 REPLY 1

ChadTurner
DynaMight Legend
DynaMight Legend

@olivier_coliber are you still having this issue?

-Chad