03 Oct 2022
08:59 AM
- last edited on
04 Oct 2022
12:42 AM
by
MaciejNeumann
Hi,
I have some snmp v2c devices to monitor.
I tryed to poll them with snmp generic extension.
In ruxitagent_extensionsmodule_xxx.log i found messages like this :
{"extensions":[{"id":"snmp","extension":"com.dynatrace.extension.snmp-generic-device","tasks":[{"task":"-7234474320797872862","configurationId":"750b27da-1633-3d8f-bd40-0c0d9afa1fe5","compositionStatus":"DEVICE_CONNECTION_ERROR","message":"DEVICE_CONNECTION_ERROR: (host=10.63.207.117): connection problem due to wrong community name or network problems.: Query caused a network error with the need to reconnect (host=10.63.207.117): read udp 10.117.72.54:36721->10.63.207.117:161: i/o timeout: GetBulk returned an error: request timeout (after 3 retries) [status code=27] [status code=38] [status code=38]; "}
But when i poll this device with snmpwalk from activegate, it work's, i retrieve interfaces status ... etc.
There is no configuration mistakes (same community, same ip, same activegate).
Is this could be come from plugin GetBulk request ?
My device coud be not compliant with these requests ?
In this case ,someone knows how to force extension to use Get Next request ?
Thank's
Olivier