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Services still show as unmonitored

Naserati
Visitor

Hi,

 

I have installed one agent extension for an azure appservice. Active gate is also set up and shows as connected to that one agent. Yet when I go into dynatrace->azure and click on appservices, the service shows as unmonitored. What might I be missing? Any help is appreciated.

 

Thank you.

4 REPLIES 4

Yosi_Neuman
DynaMight Leader
DynaMight Leader

Hi @Naserati 

Did you restart the app service?

Yosi_Neuman_1-1658042430366.png

If yes please check the logs to see if you see any errors 

Location of logs 

Yosi_Neuman_0-1658042387942.png

HTH

Yos 

dynatrace certificated professional - dynatrace master partner - Matrix Soft Ware Division - Israel

Hi Yosi, yes I have tried those steps (install, provide environmentID and token, restart). I am reviewing the logs. What machine will they be on? My local machine doesn't have a D:\ (we are using dynatrace saas)

I have been able to resolve this. I was probably generating the token from the wrong place (Dynatrace->Access Tokens instead of DeployDynatrace->Azure WebApp). I would still like to know where the location of logs is. Thank you for the help.

Hi @Naserati 

IMO The logs should be on your Azure environment with all other azure extensions logs.

HTH

Yos 

 

dynatrace certificated professional - dynatrace master partner - Matrix Soft Ware Division - Israel