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[Bug] My account registration failed

ThomasLeitner
Newcomer

Hi there!

Paradoxon aside, the registration form does not support my "name@example.software" address:
The "https://signup.spine.dynatrace.com/api/v1/signup/validate/" api call returns {"valid" : false, "field" : "email"}

I made sure my DNS records are valid in case they are checked.
There might also be a chance that the "newer"/longer top level domains are not supported by the validator. Because to be fair: This undetected stone-age-issue would be pretty reasonable for a serious software with serious businesses having only serious TLDs.

I now use my private ".com" address and only found the option to change my >contact< address to "name@example.software".

No "account-address" fix required on my side. I am just happy to test things for a very good reason.
Best Regards,
Thomas

1 REPLY 1

Ashley_Woten
Dynatrace Advocate
Dynatrace Advocate

Hi Thomas!

 

Can you try to register with an example.software email now and let us know if it's working?

 

Thanks!