cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

CI CMDB removal

henk_stobbe
Mentor

Hello,

Does anybody have experience in the removal of idle (or deleted) ci's from ServiceNOW? I think that dynamically created CI's will live forever.

KR Henk


1 REPLY 1

wolfgang_beer
Dynatrace Leader
Dynatrace Leader

Yes synced CIs will live forever, we do not delete them automatically. What you can do is to schedule a regular clean job that deletes CIs that have an old 'lastSeen' timestamp set. This is an easy customization that can be done by a professional services team.