Hello,
Does anybody have experience in the removal of idle (or deleted) ci's from ServiceNOW? I think that dynamically created CI's will live forever.
KR Henk
Solved! Go to Solution.
Yes synced CIs will live forever, we do not delete them automatically. What you can do is to schedule a regular clean job that deletes CIs that have an old 'lastSeen' timestamp set. This is an easy customization that can be done by a professional services team.