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How we create custom template for dynatrace Integration with service now .

vikas_sharma61
Participant

as we have assignment group as "Network " by default in dynatarce service now integration template . how we can change this attribute . Is there any way we can customize the template.

1 REPLY 1

wolfgang_beer
Dynatrace Champion
Dynatrace Champion

You could modify the 'Problem to incident' transformation map at the ServiceNow side and add your assignment groups there.