I am trying to integrate JIRA with Dynatrace Managed and I get this error after filling out the configuration paramters and trying to send a test notification.
What could possibly be the reason for this error? I am able to access the JIRA endpoint URL from a browser and login using my credentials. Also, the Project key and Issue are already available, yet I get this error message.
Is there a way I could get the actual point of issue from a log?
Hi @Hayden M @Wolfgang Beer
The JIRA server is on our internal network and I am able to ping the JIRA server from where the dynatrace managed is installed. I've tried out testing the JIRA rest endpoints via postman and I get the results.
Its unclear why I get the error when I do a test notification for JIRA integration.
[IntegrationConfigUtils] Notification test failed: NotificationResult [deliveryStatus=INVALID_HTTP_STATUS_CODE, message=Unexpected status code returned by jira problem notification 1234: 504, uri=http://<host:port>/jira/rest/api/2/issue, statusCode=504, retryIndicated=true, exception=]