02 Feb 202201:00 AM - last edited on 02 Feb 202202:39 AM by MaciejNeumann
we have a Dynatrace SaaS tenant and we are integrating it with the Jira client for issue notifications. The thing is that Custome Jira runs on a local backend network and they integrate all SaaS solutions through API Gateway, which is a good policy.
Do you have any experience integrating Jira through a GW API? The required fields are the following:
- Jira endpoint URL - Username - API tab - Project Key - Type of problem - Summary - Description of the problem.
At this point I suppose there is no problem, we will make a POST to the API GW Endpoint sending all the previous fields in the payload. On the other hand, the client requires a higher level of security and does not feel comfortable if we always send the same API token and needs to know if Dynatrace supports OAuth flows in this integration.