29 Mar 2019 07:52 AM - last edited on 24 Aug 2022 02:20 AM by Karolina_Linda
I was trying to setup a Problem notification integration to send notifications to our System Support cell phones. I was almost successful by using the Email integration, but the message body uses <!doctype html><html>..... and when the phone receives the txt, it will only show the subject and a message body that says "Your email client does not support HTML messages."
It would be nice to have an SMS Problem notification integration that would be customized to send text messages that conformed to the limitations of SMS messaging.
If you have solution for sms in your company you should use custom web hook integration. You can define url and payload there. Most of sms systems has option to be called in that way.