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ServiceNOW ITOM interface

henk_stobbe
Mentor

Hello,

When looking at the json events send to ServiceNow ITOM, I notice that a problem number is send and not the eventid. Is this correct? In the past I think have seen an unique event_id in the json did that change?

KR Henk


1 REPLY 1

henk_stobbe
Mentor

hello, found the answer in serviceNow docs,

https://docs.servicenow.com/bundle/helsinki-it-operations-management/page/product/event-management/task/s...

I assume SN message_key is the DT message_id?